Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We utilize the least expensive method among these choices
- UPS Ground Commercial (Over 1 lb. to business address)
- UPS Ground Residential (Over 10 lbs. to a residential address)
- UPS Sure Post (1-9 LBS to a residential address)
- LTL (Less Than Truckload) Pallet with contracted trucking carrier (normally orders over 500 lbs. or with significant glass or fragile items. We will contact you about specific LTL requirements if this applies to your order.
We do not currently ship Expedited (i.e. overnight, 2 day) though since we can ship from East Coast and West Coast distribution centers (4 in total), we can reach many locations in 2 days with UPS Ground.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 2 to 3 days to arrive at their destination but can take longer from time to time.
Important note: Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy shipping volumes, especially during the holiday seasons. Delivery can take longer, but our aim is to have your item reach you as soon as possible.
You can always'Track Your Order' and how it is being processed by simply following the link in our store.